I have Acronis True Image 2009 installed as well. I've noticed that when booting the image there's no mouse and keyboard support in the selection screen. The mouse and keyboard are in the desktop. You have to manually boot into the desktop by pressing the enter button.
I've installed the system on two different computers from the ISO files i downloaded from the bootable media tab under my product. The first computer has the same issue as the examples I've provided. The second computer works with the disk made from within the application and the bootable media disk. I just tried the ISO file that was installed and it behaved ok. So I'm not sure if this issue is related to the home version of the software.
I tried several hours changing the settings in the registry but it had no effect. The registry settings are the same on my computer as on the one where the software is installed. My Windows 7 laptop is an earlier version of the home version of the software. I tried installing it on a Windows 7 system and it behaved the same way.
I've tried the same procedure with both the bootable media disks that i downloaded from the bootable media tab under my product and also from the online bootable media tab under my product. The result is the same. No mouse or keyboard on the booting to the selection screen. Both the bootable media disks and the online ISO files behave the same. I've even tried to reinstall from the ISO files again and I have the same problem.
I would like to uninstall Acronis True Image Home 2010 from Windows 7. I have tried the following:- Downloaded the.exe file for the uninstall from the Acronis web site. This method did not work.- Downloaded the iso image of the bootable media. This did not work.- Downloaded the iso image of the recovery media as indicated by the bootable media tab in my product. This did not work.I have tried the following bootable recovery media, as follows:- Windows 7 Recovery Disk (from the Windows 7 Recovery Disk)- Windows 7 Media Creation Tool (from the Windows 7 Media Creation Tool)- Windows 7 Media Creation Tool (from the Windows 7 Media Creation Tool)- Windows 7 Bootable DVD (from the Windows 7 DVD)- Windows 7 Recovery DVD (from the Windows 7 DVD)- Windows 7 Bootable DVD (from the Windows 7 DVD)- Windows 7 Recovery DVD (from the Windows 7 DVD)All the same.I have tried using the CD-ROM from TI 2010 (from the bootable media tab) and use the Windows 7 DVD to boot from. It worked fine and booted into the Windows 7 recovery screen. I then went thru the same uninstalling process. I get the same problem as with the recovery media downloaded from the bootable media tab. No mouse or keyboard work. I have tried using USB legacy support and USB support off in bios with no luck. I have also tried booting from the same DVD-ROM that I use to boot from when I boot from the normal CD-ROM.
I have problem where my usb keyboard and mouse do not work after Acronis True Image 2010 installation. I tried uninstall and reinstall software, none of them solve this issue. Can anyone help me fix this problem?
I have tried following:- Boot up with Windows 7 CD-ROM. 827ec27edc